Ikeja Electric Introduces E-Bills To Enhance Customer Experience
Ikeja Electric distribution company has introduced its electronic billing (e-billing) platform, which enables customers to receive electricity bills promptly and conveniently, via channels such as SMS, USSD, email, IE Bill portal and IE mobile Application.
This contained in a statement issued on Wednesday in Lagos by the Head, Corporate Communications for Ikeja Electric, Felix Ofulue, saying the e-billing initiative is in continuation of Ikeja Electric’s desire to leverage innovation and technology to improve customer experience.
According to him, It is designed to deliver electronic bills directly to the customer thereby eradicating challenges such as misplaced bills or delayed delivery and other issues which are associated with distribution of physical bills.
He explained that t...