President Muhammadu Buhari has blamed the increased medical tourism by citizens of the country on the unfriendly attitude of Nigerian health workers.
This was contained in his speech in Abeokuta, Ogun State capital, during the official commissioning of an International Conference Centre and Telemedicine hall and six other projects at the Federal Medical Centre (FMC), Abeokuta.
He stressed the need for consistent training and retraining of health workers to optimize their quality health care delivery capacity.
Buhari who was represented by the Minister of Health, Dr Osagie Ehanire said, “We still get all too often for comfort, disconcerting reports of not friendly attitudes of staff to patients, reports of unhygienic and housekeeping standards that leaves something to be desired even in the presence of sophisticated equipment and well-qualified doctors”.
“Such simple failings like these are more frequently responsible for the loss of confidence of the end-users in our health system than even the lack of equipment.
“They are the triggers for the distrust that will lead people to go on medical tourism”, he said.
“We have a lot of work to do in that area. I want to believe that the managers of our hospitals, after such laudable, fantastic infrastructure investment, will now begin to pay attention, not only to improving staff harmony and welfare but to retraining health caregivers for better professionalism that deliver service in a productive and courteous atmosphere based on the lessons we learnt from our traditional African hospitality”.